Winery Concierge

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Winery Concierge
CedarCreek Estate Winery
Kelowna, British Columbia

CedarCreek Estate Winery is one of the first 8 pioneering wineries of BC and released its first wines in 1987. Today, we look proudly towards the future to further promote our region and after three decades of building our wine’s reputation, we’re constructing a winery to match it. We’re looking for dedicated and passionate employees to join our team and help us bring the CedarCreek wine country experience to a whole new level.

About our team:
At CedarCreek, our team is built on trust and humility. We know it takes a village to move mountains (or vineyards in our case) and that there is no room for egos in a small team. Our people appreciate efficiencies and use them to work quickly, because our business moves fast, and so should we. But most importantly, we keep it real. We always stay true to our wines and our guests.

Day in the life:
Our Winery Concierge is an ambassador for the CedarCreek brand, providing exceptional service for both internal and external guests. This position entails greeting responsibilities at the entrance gate, giving parking directions and ensuring the logistics of visitor and guests arrivals and departures happen in a seamless and orchestrated way.

Want to know more? You will…
• Greet all guests upon arrival and provide direction and communication in order to enhance their visit
• Encourage and solicit guest feedback at the gate; record and communicate information to management daily
• Maintain awareness of daily and monthly winery events; communicate these effectively to guests
• Count guests as they arrive and maintain an accurate guest count
• Ensure Winery entrance, parking lot and courtyard is in immaculate condition
• Provide professional and direct radio communication to appropriate CedarCreek associates to provide optimal guest service
• Assist with the set up and tear down of concerts, weddings and special events when requested

Must haves:
• Minimum 1-year customer service experience
• Enthusiastic and welcoming attitude
• Attention to detail and ability to effectively handle multiple tasks simultaneously
• Professional presentation in all channels; in person, phone and written
• Open and flexible schedule for the duration of the season
• Ability to perform the physical requirements of the position, which includes lifting up to 40 lbs, standing for long periods, and exposure to the weather conditions in this outdoor role

What’s in it for you!?
• Mentorship from a passionate and enthusiastic management team
• Ongoing training in your job and dedicated wine education
• Competitive compensation and of course, great discounts at the winery and throughout the industry
• A fun and exciting working environment where you’ll make friends for life!

Ready to be a part of our team?
Apply on our website www.cedarcreek.bc.ca, today.

Contact Seller
Location:West Kelowna, British Columbia
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Post Date:Mar 15, 2019
Exp. Date:Apr 14, 2019
Listing Type:Private
Ad Number:3758348
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